Legal Document

sbj 66's Privacy Policy

This policy explains how your personal information is collected, what it is used for, and how it is kept secure.

Last Updated: January 2025 SSL Secured Full Policy in Bengali

Introduction and Scope

sbj 66 is an online gaming and betting platform that provides services to users in Bangladesh. When you use our website, register an account, or carry out any transaction, certain information reaches us. This privacy policy explains how that information is collected, stored, processed, and protected.

This policy applies to all sbj 66 services, mobile applications, and all associated digital channels. By using our services, you are considered to have agreed to the terms of this policy. We recommend reading this policy alongside our Terms and Conditions, which set out the full terms of using the platform.

Important: Your personal information is never sold to third parties. Information is used only to provide services, ensure security, and meet legal obligations.

Section 1 — Types of Information Collected

sbj 66 collects two types of information — personally identifiable information and non-identifiable technical information. Each category is described in detail below.

1 Personal Information

The following information may be collected during account registration and use of services:

  • Full name and date of birth
  • Email address and mobile number
  • Residential address
  • National ID or passport number (for verification purposes)
  • Financial transaction details (related to bKash, Nagad, Rocket, or bank transfers)
  • Account username and password (in encrypted form)

2 Technical Information

When you use the platform, the following information is collected automatically:

  • IP address and device identifier information
  • Browser type, version, and language settings
  • Operating system and device model
  • Time spent on the website and pages visited
  • Click, scroll, and navigation patterns
  • Cookie and session data

Section 2 — How Information Is Collected

Sources of Information Collection

sbj 66 collects information through the following methods:

Format Description
Registration Form Information you provide directly when creating an account
Transaction Processing Information received from the payment gateway when making a deposit or withdrawal
Customer Support Information provided when contacting us via live chat or email
Cookies and Tracking Technical information collected automatically while using the site
Identity Verification Identifying documents submitted during the KYC process
Third-Party Services Information received through partner organizations or referrals

Section 3 — Purpose of Using Information

Collected information is used only for the purposes listed below. Your consent will be obtained before using any information beyond these purposes.

Identity Verification

Each account is verified to confirm that the user is genuine and eligible. This is necessary to prevent fraud and ensure the security of the platform.

Transaction Processing

Financial information is used to complete deposit and withdrawal processes, maintain transaction history, and provide assistance with payment-related matters.

Customer Support

Your account information is used to resolve issues quickly when providing assistance via 24/7 live chat and email.

Service Improvement

Information is used to analyze user experience and improve the platform's games, payment options, and interface.

Communication and Notifications

Contact information is used to send bonus offers, important account-related updates, and transaction confirmation messages.

Security and Compliance

Information is used to prevent unauthorized access, detect suspicious activity, and comply with applicable legal obligations.

Section 4 — Data Storage and Security Measures

The security of your information is one of sbj 66's top priorities. The platform uses SSL encryption, which keeps all data transmitted between your browser and our servers secure.

Server Security and Retention Period

Information is stored on secure servers and access is restricted to authorized staff only. Retention periods are described below:

  • Account Information: For as long as the account is active and for the required period after it is closed
  • Transaction Records: For the period required under financial regulations
  • Communication History: For a defined period for the purpose of improving customer service
  • Technical Logs: For a limited period for security monitoring purposes
Technical Security Layers: Your information is protected through SSL/TLS encryption, firewall protection, regular security audits, and two-factor authentication.

Steps in the Event of a Data Breach

If a data security breach occurs and it affects your information, sbj 66 will take the following steps:

  • Affected users will be notified of the incident as quickly as possible
  • Immediate technical measures will be taken to reduce the risk
  • An investigation will be conducted and steps will be taken to prevent such incidents in the future
  • Relevant authorities will be informed as required under applicable regulations

Section 5 — Sharing Information with Third Parties

sbj 66 never sells your personal information to third parties for commercial purposes. However, information may be shared in certain specific situations to ensure the smooth operation of services.

Cases Where Information Is Shared

  • Payment Processors: Relevant financial institutions are given the necessary information to process transactions via bKash, Nagad, Rocket, or bank transfer
  • Identity Verification Services: Information is shared with authorized verification organizations during the KYC process
  • Technology Partners: Limited information is provided to trusted technology service providers to ensure platform functionality
  • Legal Obligations: Required information is provided in response to valid requests from government or legal authorities

Cases Where Information Is Not Shared

  • Information is not sold or rented to marketing or advertising agencies
  • Account financial information is not provided to unauthorized third parties
  • Data is not shared for profiling or analysis without the user's consent
  • Personal information is not automatically shared with social media or other platforms

Section 6 — Cookie Policy

Cookies are small text files stored in your browser. sbj 66 uses cookies to improve website performance and personalize the user experience.

Cookie Types and Uses

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions and ensuring core functionality Deleted at end of session
Performance Cookies Analyzing site usage to improve performance Up to 1 year
Functional Cookies Remembering language, preferences, and account settings Up to 6 months
Analytics Cookies Analyzing user behavior to improve services Up to 2 years

You can manage cookies from your browser settings. However, disabling certain essential cookies may cause some features of the site to not work properly.

Section 7 — User Rights

You have the following rights regarding your personal information. Contact our support team to exercise these rights.

Right to Access Information

You may request to view all personal information we hold about you. We will provide a complete report within a specified timeframe.

Right to Correct Your Information

If any of your information is incorrect or incomplete, you can request a correction. Information will be updated after identity verification.

Right to Delete Your Information

In certain circumstances, you can request that your personal information be deleted. However, this request may be limited in cases of legal obligations or ongoing transactions.

Right to Restrict Processing

For specific reasons, you can request that the processing of your information be temporarily restricted.

Right to Withdraw Consent

Where the processing of your information is based on your consent, you may withdraw that consent at any time.

Right to Data Portability

You can request to receive your information in a structured, commonly used format.

You will also find important information about your rights in our Responsible Gaming policy, particularly regarding setting gaming limits and managing your account.

Section 8 — Protection of Minors

Age Restriction and Child Protection

sbj 66 services are strictly for individuals aged 21 and above. We do not intentionally collect any personal information from minors. Age verification is mandatory during the registration process.

If we become aware that a minor has created an account by mistake, that account will be closed immediately and all collected information will be deleted.

If you believe a minor is using our platform, please notify our support team immediately.

Section 9 — Policy Changes and Updates

Process for Changes

sbj 66 reviews this privacy policy periodically and updates it as needed. Reasons for changes may include:

  • Addition of new services or features
  • Technical changes or improvements
  • Changes to applicable laws or regulations
  • Improvements to security measures

For significant changes, you will be notified via your registered email address or through a notice on the platform. Continued use of the service after changes will be taken as your agreement to the updated policy.

The "Last Updated" date shown at the top of this page always indicates the date of the most recent revision. Previous versions may be available upon request.

If you have any questions about this privacy policy, you may find answers in our FAQ section, or contact us directly through the contact section below.

Section 10 — Contact Us

Privacy-Related Requests

If you wish to exercise your rights regarding your information or have any questions about the privacy policy, please contact us. Our support team is available in both Bengali and English, seven days a week, 24 hours a day.

Live Chat

Get instant help through the live chat button on the website — available 24/7

Email

Contact us by email for privacy-related matters:

[email protected]
Response Time

Requests for data access or deletion are responded to as quickly as possible

Language

You can contact us in either Bengali or English

January 2025 — Current Version

This privacy policy applies to all sbj 66 services. You are requested to read this policy carefully before using the service. To learn more about sbj 66, visit our About Us page.